About us


 LVSUN Group, specialized in the power charger field since year 2000. The head office of LVSUN with 20,000 square meters, and the production base with 100,000 square meters. We focuses on Depth Cultivation of Products, Independence of R&D, Innovation of Technology, Energy Saving and Environmental Footprint. Our main products stretch into laptop universal ac adapters, USB C chargers, multi-functional USB charging stations, intelligent home products etc consumer electronics and laptop & mobile tech accessories.

Pursuing the business philosophy of Creativity Can Cultivate Core Value, Responsibility Can Reflect Realist, LVSUN sets its mission for the market and customer as aiming at more efficiency of energy saving, more effectiveness of friendly environment, more intelligent and portable products.

Each manufacturing process is highly supervised and all products comply with international standards. You are not only buying a product but also a outstanding service and manufacturer's back up. We never compromise on product quality and continuously track client satisfaction. All LVSUN products are backed by our 24 Month Warranty. We like to approach every detail from a user’s perspective to improve our technology and service, welcome your suggestions.


Customer Service
We're committed to creating high-quality products backed by 100% user satisfaction service to delight all our customers.
30-day money-back guarantee
For 30 days after the date of purchase, return your undamaged LVSUN product and receive a full refund.
18-month warranty for quality-related issues
For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND.
Reminder: Be sure to use your product as directed.
Free user support
Not sure how to get your LVSUN product to work properly?
Contact our world-class, friendly support team for quick solutions.


Limitations
• Our returns and exchange service is limited to all purchases made from ChargingDock shop. If you purchased through a different retailer, please contact them directly.
(Unauthorized reselling of LVSUN products is prohibited.)
To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other authorized sellers.
• If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.
Friendly reminder: When contacting us for help, be sure to have your product handy for troubleshooting


Contact us
Phone: +86135 3811 5979 (CN)      Mon-Fri 9am - 5pm
Email: online@lvsun.com.cn